Cookie Policy

Last updated: 10/02/2026

This Cookie Policy explains how HAYVO LIMITED (“we”, “us”, and “our”) uses cookies and similar technologies to recognise you when you visit our website at https://hayvolimited.com (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

This Policy should be read in conjunction with our Privacy Policy and Terms and Conditions.

1. Scope

This Cookie Policy applies to all web properties and subdomains operated by us and to services provided by us to users worldwide. Where we use third-party sub-processors or services (for example analytics, advertising networks, payment or security providers), those services may also set cookies; we describe these third-party cookies below.

2. What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

For the purposes of this Policy, “cookies and similar technologies” includes cookies, web beacons, pixels, local storage, and other identifiers.

3. Legal basis under UK law (UK GDPR & PECR)

For residents of the United Kingdom (and where applicable), our legal bases for processing cookies are determined under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR). For non-essential cookies that are not strictly necessary, we rely on explicit user consent in accordance with UK GDPR (Article 6(1)(a) UK GDPR) and PECR (consent required for non-essential cookies).

For strictly necessary cookies we may rely on our legitimate interests (Article 6(1)(f) UK GDPR) only to the extent necessary for website operation; however, for analytics and advertising cookies that are not strictly necessary we obtain explicit opt-in consent.

4. Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes.

5. Types of cookies we use

Consistent with the categories of data we collect (as defined in Section 5 of our Privacy Policy), we use the following types of cookies:

5.1. Strictly Necessary Cookies

These cookies are essential to provide you with services available through our Website and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them without affecting how our Website functions (e.g., maintaining your shopping cart during checkout).

5.2. Performance and Analytics Cookies

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used (Usage Data) or how effective our marketing campaigns are, or to help us customise our Website for you.

5.3. Functional Cookies

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos or chat support) may become unavailable.

5.4. Targeting and Advertising Cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

6. Third-Party Cookies on our Website

As noted in our Privacy Policy, we use third-party services for payment processing (e.g., to process refunds as per our Refund and Return Policy) and security. These third parties may use cookies on your browser to:

  • Identify fraud and improve security;
  • Process payments efficiently;
  • Analyse website performance.

We also use third-party analytics and advertising providers (for example Google Analytics, Google Ads, Meta/Facebook, and advertising networks). These third-party providers may set cookies on your device and collect information about your activities over time and across different websites. We do not control the setting of these cookies – please consult the third party's own policies for more information and to exercise opt-out choices.

Where third parties transfer personal data outside the UK/EEA, we require appropriate safeguards (for example, reliance on an adequacy decision, Standard Contractual Clauses (SCCs), or Binding Corporate Rules where applicable). You may contact us to request further details of transfers and safeguards.

7. How we obtain and record consent?

We obtain consent for non-essential cookies via a clear cookie banner (consent manager) on first visit that:

  • explains the categories of cookies;
  • allows users to “Accept all”, “Reject non-essential”, or “Manage preferences” with per-category (granular) controls; and
  • links to this Cookie Policy.

We record the consent choice, date/time, IP (where required for compliance), and the version of the banner/policy shown. Consent records are retained for 12 months unless a longer legal retention period is required.

We will re-seek consent where we make material changes to the set or purpose of non-essential cookies.

8. How can I control cookies?

Cookie settings / banner: You can change your cookie preferences at any time by clicking the “Cookie Settings” link on our Website (or via the cookie icon in the footer). This will re-open the consent manager and allow you to change or withdraw your consent.

Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.

Disabling Most Interest-Based Advertising: Most advertising networks offer a way to opt out of targeted advertising. Examples of common opt-out resources include the EU’s YourOnlineChoices, the Network Advertising Initiative (NAI) in the U.S., and the Digital Advertising Alliance (DAA). Google and Meta also provide ad preference centers. Please note that opting out of targeted advertising does not stop all advertising, but it attempts to stop advertising tailored to your interests.

To opt out of Google Analytics across sites you can install the Google Analytics Opt-out Browser Add-on. For other analytics or advertising providers, please refer to their published opt-out mechanisms.

9. Retention of cookie data

We retain cookie identifiers and related analytics/consent information only for as long as is necessary for the purposes described in this Policy. Typical retention periods:

  • session cookies – until browser close;
  • persistent cookies for functionality/analytics/ad targeting – typically up to 12 months unless a third-party requires a different duration;
  • consent records are retained for 12 months.

10. Children

Our Website and products are intended for use only by persons who are at least 18 years of age. Accordingly, we do not knowingly set cookies that collect personal data from individuals under the age of 18. If we become aware that we have collected personal data via cookies from a child under 18, we will take immediate steps to delete such information and revoke consent records.

11. Changes to this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

We will version the Policy and the cookie consent banner. Significant changes to how we use cookies will be communicated by updating the “Last updated” date and – where appropriate – by re-seeking consent from users.

12. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at info@hayvoltd.com or by post to:

HAYVO LIMITED
27 Old Gloucester Street
London, United Kingdom, WC1N 3AX
Company Number: 16039279
VAT Number: 481236005

If you wish to request details of the cookies currently set by our Website, details of third-party processors and any safeguards for international transfers, or to exercise any data subject rights regarding cookie data (access, rectification, erasure, restriction, objection, portability), please contact us at info@hayvoltd.com.

Where applicable you can also raise complaints with your local supervisory authority.